WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): We may send you emails about our store, new products, and other updates.
CONSENT
By using the Website and/or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Payment:
If you choose a direct payment gateway to complete your purchase, then Radhani Wellness Online Store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
PPCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Radhani Wellness Terms of Service or Returns Policy.
THIRD-PARTY SERVICES
- We share non-personally identifiable information with Google Analytics to improve our website’s load time, conversion rate and to check browser type, language preference, referring site, and time of visit.
- When you subscribe to the Services, we share personally identifiable information (Name, email, account name, IP address) with Google, Authorize.net, network online/ni so that we can learn how you use the Services, provide you support, and communicate with you. We use FreshDesk & FreshChat as our helpdesk and customer relationship and messaging system.
- System Communication & Transactional Emails- We use Mailchimp, SendGrid, share a sale, hotjar. Facebook, outbrain, clever trap as our transactional email provider. The emails we send from the Services use such third-party infrastructure and we share your name and email address with them to send out the emails. Payment – We use PayU, PayTM, EBS, PayPal as our payment processor and pass on your Personal Information to them when you decide to upgrade your Services account so that this information can be used to prepare invoices.
COOKIES
Like many websites, we use “cookies”, files stored on your computer’s hard drive by your browser, to identify you to optimize your message. co-experience. For example, we use cookies to identify the preferred gender landing page you chose upon your first visit to Radhani Welness Online Store and to hold items in your shopping cart when you leave the site without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend having your cookies enabled to ensure the best experience.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
AGE OF CONSENT
Children’s Privacy
Use of the Services is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. Our Services are not meant for minors and users below 18 (eighteen) years of age. We do not intentionally collect data from users who are below 18 (years) of age.
1. Data security and integrity
The security, integrity, and confidentiality of your Personal Information are extremely important to us. We have implemented technical, administrative, and physical security measures that are designed to protect guest information from unauthorized access, disclosure, use, and modification. From time to time, we review our security procedures to consider appropriate new technology and methods. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
However, we may be required to share the aforesaid Personal Information with government authorities and agencies for the purposes of verification of identity or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offenses. You agree and consent for us to disclose your information if so required under the applicable law.
All interactions with our Services use the Transport Layer Security/Secure Sockets Layer (TLS/SSL) protocol. We use a third-party Payment Gateway to securely process credit card transactions.
All data is encrypted via SSL/TLS when transmitted from our servers to your browser. The database backups are also encrypted. Except for your password, data isn’t encrypted while it’s live in our database (since it needs to be ready to send to you when you need it).
All data that we store in our log files or send to third-party software that we use to analyze errors with the Software is anonymized and no personally identifiable information is sent to them.
2. Data Transfers, Storage and Processing Globally
We operate globally and may transfer your Personal Information and Sensitive Personal Information to third parties in locations around the world and more specifically in the EU Region for the purposes described in this privacy policy. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. By accepting this Privacy Policy, you hereby explicitly provide your consent and grant us the right to transfer your Personal Information and Sensitive Personal Information to third parties.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Phishing
Identity theft and the practice currently known as “phishing” are of great concern to Company. Safeguarding information to help protect You from identity theft is a top priority. We do not and will not, at any time, request your credit card information or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at Radhani Wellness Online Store email or by mail at
Radhani Welness Online Store
RZ G-541A, UG FLOOR, STREET NO. 2, RAJ NAGAR PART – 2,
PALAM COLONY, DELHI, South West Delhi, Delhi, India, 110077